I am a senior citizen and this is one of the top companies I have ever dealt with!! I can not rave any more about a company!! Jericho came out and gave me a free estimate. Our spa had been out of commission for about five years. The heater had rusted out and everything else was in poor condition. Several companies came out and said they wouldn't even bother with this work. Finally, one company recommended Backyard Pool & Spa Service. They said Jericho was a magician and if anyone could fix the spa it was him. Well, they were right. He came out and gave a free estimate and said he could do the job. Also, he noticed a gas smell and conscientiously just fixed turned off the gas valve that we didn't realize was open. Jericho worked us in immediately to his schedule even though he had a full workload already. Well, he was a magician, our spa is now working thanks to the efforts of Jericho and his children. His work was simply outstanding!! My wife is so thrilled to get the spa back, especially after such a tough 2020. Jericho was always ready to help and patiently explain our options. Even his wife, who answers phone calls, is amazing. She is so professional and courteous. They are a family business that makes you feel like family. I give them my highest recommendation possible!!